Frequently Asked Questions

Where is Hines Hardware located?

Hines Hardware is located at 560 Magill Rd, Magill SA 5072, Australia.

What products do you sell?

We offer a range of tools, hardware, home improvement products, outdoor essentials, and practical accessories for everyday projects and maintenance.

How long does delivery take?

Orders are generally processed within 1–3 business days. Economy Shipping typically takes 5–8 business days, while Standard Shipping typically takes 3–4 business days.

Do you provide order tracking?

Yes. Where tracking is available, you will receive tracking information by email once your order has been dispatched.

Can I return an item?

Yes. We offer a 30-day return policy for eligible items. Products should be unused, in their original condition and packaging, and accompanied by proof of purchase.

What should I do if my item arrives damaged or incorrect?

Please contact us as soon as possible with your order details and information about the issue. Our team will review your request and provide an appropriate resolution.

How can I cancel or change my order?

Please contact us as soon as possible. We may be able to make changes or cancel your order before it has been dispatched.

What payment methods do you accept?

Available payment methods are displayed securely at checkout and may include major credit and debit cards and supported digital payment options.

How can I contact Hines Hardware?

Hines Hardware
560 Magill Rd, Magill SA 5072, Australia
Phone: +61 8 8331 9450
Email: contact@hineshardware.com
Website: hineshardware.com